Privacy Policy

Last Updated: August 2, 2026

Our Commitment to Privacy

At StakeForge, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

By using StakeForge, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

  • Account Information: Username, email address, full name
  • Authentication Data: Password (encrypted), login timestamps
  • Profile Data: Profile picture (optional), referral code
  • Contact Information: Email for notifications and support

1.2 Financial Information

We collect financial data for platform operations:

  • Wallet Addresses: Your USDT (TRC-20) wallet address for deposits and withdrawals
  • Transaction History: Deposit amounts, withdrawal requests, timestamps
  • Membership Tier: Current level, locked amounts, expiration dates
  • Reward Balances: Locked points, reward points, available balance

Note: We do NOT store your private keys or seed phrases. You are responsible for securing your wallet.

1.3 Usage Data

We automatically collect information about how you use our platform:

  • Device Information: IP address, browser type, device type, operating system
  • Activity Logs: Pages visited, features used, time spent on platform
  • Task Completion: Which tasks you complete, timestamps, rewards earned
  • Referral Activity: Number of referrals, referral earnings, network tree

2. How We Use Your Information

We use your information for the following purposes:

  • Account Management: Create and manage your account, authenticate logins
  • Transaction Processing: Process deposits, withdrawals, and reward distributions
  • Platform Operations: Calculate daily rewards, track membership tiers, manage referrals
  • Communication: Send notifications, updates, support responses
  • Security: Detect and prevent fraud, abuse, and unauthorized access
  • Analytics: Improve platform features, understand user behavior
  • Compliance: Meet legal and regulatory requirements
  • Customer Support: Respond to inquiries and resolve issues

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
  • Password Hashing: Passwords are hashed using bcrypt before storage
  • Database Security: Row-level security (RLS) policies protect user data in Supabase
  • Access Controls: Only authorized administrators can access sensitive data
  • Regular Audits: Security assessments to identify and fix vulnerabilities
  • Monitoring: 24/7 system monitoring for suspicious activities

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

4. Data Sharing and Disclosure

We do NOT sell your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: Third-party services that help us operate the platform (e.g., Supabase for database, blockchain networks for transactions)
  • Legal Requirements: When required by law, court order, or government authorities
  • Platform Security: To investigate fraud, abuse, or violations of our Terms of Service
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Publicly Visible Information: Your username, referral statistics, and leaderboard rankings may be visible to other users.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Session Management: Keep you logged in as you navigate the platform
  • Preferences: Remember your settings and preferences
  • Analytics: Understand how you use our platform (via Google Analytics or similar)
  • Security: Detect suspicious activity and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Data retained while your account is active
  • Inactive Accounts: Data may be deleted after 2 years of inactivity
  • Transaction Records: Retained for at least 5 years for legal and audit purposes
  • Support Tickets: Retained for 1 year after resolution

You may request account deletion at any time (subject to verification and legal requirements).

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Portability: Request export of your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Objection: Object to certain processing activities

To exercise these rights, contact us through the platform support system. We will respond within 30 days.

Note: We cannot delete transaction history required for legal compliance, and account deletion does NOT entitle you to refunds of locked deposits.

8. Children's Privacy

StakeForge is NOT intended for users under the age of 18.

We do not knowingly collect personal information from children. If we discover that a user is under 18, we will immediately terminate their account and delete their data.

If you believe a child has created an account, please contact us immediately.

9. International Data Transfers

StakeForge operates globally, and your data may be transferred to and processed in countries outside your jurisdiction.

By using our platform, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.

We take reasonable measures to ensure your data is protected regardless of where it is processed.

10. Third-Party Services

Our platform uses third-party services:

  • Supabase: Database and authentication (see Supabase Privacy Policy)
  • Blockchain Networks: TRON network for USDT transactions
  • Analytics: Google Analytics or similar for usage tracking
  • Email Services: For transactional and notification emails

These services have their own privacy policies. We are not responsible for their data practices.

11. Data Breach Notification

In the event of a data breach that affects your personal information:

  • We will notify you within 72 hours of discovery
  • We will inform relevant authorities as required by law
  • We will take immediate action to mitigate the breach
  • We will provide guidance on protecting your account

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on the platform.

We will notify you of material changes via email or platform notification.

Your continued use of StakeForge after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Through the platform support system
  • Via the FAQ page for common questions
  • By contacting admin support for privacy-related requests

We will respond to privacy inquiries within 30 days.

By using StakeForge, you acknowledge that you have read, understood, and agree to this Privacy Policy.